We at Leafpay Rummy Dev Technologies are committed to providing a fair and transparent refund process. Please read this Refund Policy carefully to understand the circumstances under which refunds may be issued.
In the event of an error or technical glitch in the services provided by us, we may refund the entire amount, provided the reasons are genuine and proven after an internal investigation by the company.
In case of exceptional circumstances such as a successful recharge that is not received by the user/player, where the fault may lie with the payment gateway or from our side, we will issue a refund within a reasonable amount of time.
To raise a problem, contact our customer support via WhatsApp, email, or phone. Our support team will contact you immediately and resolve the issue in the shortest possible time.
In general, refunds will be settled in 3-5 working days. However, it might take several days depending on the complexity of the issue and after verification by our bank and payment gateway partner. We strive to provide the best user experience for you.
Refunds will not be processed if a player/user violates the game policy as mentioned in the “Terms of Service” and adopts various fraudulent means to exploit the games.
For more details about refunds and cancellations, please contact us at Manojvashisht1987@gmail.com
